2021 **Re:** VMAX® IP Plus 3rd Generation Hardware Identification # **VMAX® IP Plus NVR 3rd Gen… Product Announcements. 2. Subnet Mask: 255. (87 pages) DVR Digital Watchdog VMAX A1 DW-VAONE 41TB User Manual. com digital-watchdog. Adjust the REC. Login to check support ticket status. Scroll down the product page of your unit and locate the. DW-VP12xT8P. Unauthorized Dealer Policy. digital-watchdog. Affected Roles: Administrator New Firmware Version: v1. Installing the Digital Watchdog App for Computer. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. If you are receiving a “Bandwidth Limit Error” message on your VMAX® IP Plus, the total throughput of all cameras connected with your NVR is exceeding the 80 Mbps limit. Quickly find and download information about our products, including manuals and documentation to install and get the most. When connecting to VMAX IP Plus using a mobile application or from a computer, communication between the devices is dependent on network connectivity. 1. Basically, the problem is that the remote viewing stops working after a day. Connect all necessary cables to the DVR 4. PathFinder ™ allows users to connect, view, playback and search video from their DW ® video. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. This delay in communication often results in the DVR becoming caught in a state of constant reboot. Digital Watchdog DW-VA1P41T HD over Coax 4-Channel Digital Video Recorder. 3595 : sales@digital-watchdog. The VMAX A1 Plus can record 1080p video. By default, multiple Digital Watchdog VMAX products installs with default user. DW Blackjack® units will typically not require a login to access the OS, but VMAX® DVRs and NVRs do require the user to. Provide the device’s IP address, port, username, password, hardware type, etc. 446. 264 digital video recorder with the full manual from Advance Alarms. 4. Phone: 866. Right-click with the mouse and select Setup Menu. For Immediate Release . 168. However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. Replace the top cover of the unit. Download and install the VMAX Plus mobile application from your mobile device’s application store. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. Share or Print This Article. 1. 1. 9 . Once logged-in as the Administrator, right-click with the mouse and select Menu. net as the server. on Jan 30, 2023. 3. If the camera is connected directly to the integrated PoE switch of the VMAX® IP Plus, resetting the ports may resolve the issue. DW Spectrum Server Web Interface: CHeKT Portal Camera Mounting: The Digital Watchdog Spectrum Server can be used to provide the CHeKT Bridge with a video stream by utilizing an RTSP URL. From the HDD Menu, check the Capacity and Free Space of the hard drive. Quickly find. Digital Watchdog DW-VA1P16 16-Channel Universal HD over Coax Digital Video Recorder, No HDD included. (2 pages) Network Hardware Digital Watchdog VMAX IP Quick Start Manual. Adjust the REC. 4. Additionally, the use of specific hard drive models and capacity is recommended. 2 System Setup 1. VMAX A1 Plus Series (5 MP) VMAX IP Plus Series. DW® Logo Merchandise. Extract the contents of the downloaded folder. 80. Advance Alarms - Oklahoma's 100% Independent Alarm CompanyDW Mobile Plus™ for iPad and iPhone devices is a free app that works seamlessly with Digital Watchdog’s popular DW Spectrum® IPVMS, VMAX® IP Plus™ NVRs and VMAX® A1 Plus™ DVRs. Click the “Get Stream” button, then click the “Setup” button for the REC. 64 Older Firmware Version: v1. (64 pages) DVR Digital Watchdog VMAX AND CORE DW-VACB2T Manual. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. Enable Use DDNS. DVR Digital Watchdog VMAX User Manual. Check Firmware Version Log in to the VMAX® IP Plus as the Administrator or as a user with administrator rights. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. The Security Settings window will display. This article will outline the information required for a Password Reset Form. Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. 168. Note: It is recommended that you are onsite when troubleshooting network issues. Webinars. Digital Watchdog DW-VF164T VMAX-FLEX 16ch Hexaplex DVR,. Contact Digital Watchdog service; Troubleshooting; Security information; Click to enlarge image: We recommend checking out our talk threads on the Digital Watchdog VMAX 960H Flex 16-Channel DVR DW-VF960H164T, which address similar problems using connecting and setting up Digital Tape Recorders (DVRs) Digital. Supported / Affected Devices: VMAX® A1 Plus Series . Each NVR can support up to 16 remote connections and share a maximum of 64 channels simultaneously. The VMAX IP Plus and VMAX IP G4 recording units can be configured to send out email notifications through an Internet connection when specified events are detected, such as motion detection, video loss,. Get help from Digital Watchdog’s Technical Support professionals. Full hd network video recorder (2 pages) Network Hardware Digital Watchdog Compressor DW-CP04 User Manual. DW Tech Support. Select Network, then select Pathfinder. VMAX IP PLUS Troubleshooting Recovery Firmware Recovery Firmware USB Recovery USB DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. Check Firmware Version Log in to the VMAX® IP. 0. Digital Watchdog DW-VG41632T16P VMAX IP G4 16-channel PoE Network Video Recorder with 32TB Hard Drive. Case Studies. DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. manual Digital Watchdog VMAX A1 Plus. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update v5. Specify any other additional Event types that the user will be notified. The new standalone recorders are NDAA and TAA compliant and support up to 4K UHDoC resolution, making the m an easy upgrade for any coaxial application. 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. Next, click on “Network” and select the “Pathfinder” menu. 2. By default, the machine should log in with username admin and an empty password field. DW Spectrum - FQDN or Allowlist for DW Cloud Access. M. DW-VP16xT16P. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). net or dwddns2. Supported/Affected Devices. Help Desk Software by HappyFox. Supported/Affected Devices. Accessories View the entire collection of mounting brackets, junction boxes and specialty mounting accessories. This article will outline the information required for a Password Reset Form. This Remote Technical Support Service is a great way for System Integration Professionals and Licensed Installers to receive remote assistance to help resolve a variety of issues and answer product configuration questions. 2. 55 MB: Download: View All Software. To learn more about the upgrading process, you can read Upgrading Firmware For A VMAX A1 (2. VMAX® A1 PLUS™ SERIES DVRS. The IP Camera Setup menu will display. 255. This article will outline how to test a NIC for a VMAX standalone unit using a Macintosh OS computer. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. H. Place the DVR in its final position. The Status at the bottom of the window will indicate if a P2P. 52) VMAX® A1 Plus™ 16-channel (v1. Password. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. 1 MP). IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. Case Studies. 3595, Monday – Friday 9:00 am-8:00 pm EST. 1, the system will keep the same password. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. NDAA and TAA-compliant VMAX ® A1 G4™ offer a seamless upgrade to 4K HD resolution for new ROI from existing coaxial infrastructure. VMAX® A1 PLUS™ SERIES DVRS. Enquire your vendor for repair. 446. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. ) Click the Check button to check for available updates. 3572. 9262 sales@digital-watchdog. 9ch w/4 PoE 12ch w/8 PoE 16ch w/16 PoE DW-VP9P DW-VP12P DW-VP16P DW-VP92T4P DW-VP123T8P DW-VP163T16PPush notifications for DVRs running this firmware is available only with the DW VMAX Plus app. 1. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. Blog. At the NVR – Open the NVR’s Setup menu and select the “Alarm” menu, then select the “Sensor” sub-menu. When troubleshooting video loss or video issues with the VMAX IP Plus, consider the following: Power Cycle. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset. Copy the correct recovery file for your model to a blank USB stick (FAT32 format) for you unit. My Watchdog. Digital Watchdog recommends avoiding connecting an external PoE switch directly to the VMAX IP Plus as this may potentially damage the system. We have discussed in detail the “ Free Download DW VMAX for PC Windows 7/8/10/MAC “. Case Studies. Second Generation VMAX® IP Plus Series (S/N begins with “NP”) Last Firmware Version – v1. By default, the NVR is set to IP Address – 192. Jason, I found the following for DVR Vmax Flex: Reset procedure is as follows, Press and hold the OK button on the remote for 45 seconds, it will beep many times, a screen will pop up and ask you to reset, select YES. To learn more about the VMAX A1 G4 solutions, click here. This article will outline the information required for a Password Reset Form. Click on the Security tab, then click the Custom Level button. Table of Contents. First Generation VMAX® A1 Series (S/N begins with “VAH”) (Firmware begins with 7. 0. Dallas Morning News editorials are written by the paper's Editorial Board and serve as the voice and view of the paper. 1. Camera Loss with Merged Servers Check out DW Spectrum Cyber Security and DW Spectrum DW Spectrum - Best Practices for Preserving Data for Server Migration DW Spectrum IPVMS and DW Spectrum Mobile Supported Operating Systems DW Spectrum IPVMS and Virtual Machines DW. Quickly. On occasion, recording issues may arise as a result of. DW Sales: 866. Download the recovery firmware files from the link above. 4. The feature is available for all MEGApix ® single-sensor IP cameras as well as VMAX IP Plus NVRs. Digital Watchdog's (DW) Inferior Image Quality and Analytics Tested on Feb 02, 2023. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. 1. VMAX A1 Plus Series . DW® Logo Merchandise. Up the Coax (UTC) remote configuration is available with all compatible cameras. 1. Set the Method to FTP and confirm the following: FTP Address: ftp. It insures more than 850mn accounts at 4,700 lenders, and is charged with finding a. Do not disassemble or reassemble the product. 1MP) Navigate to the System Information menu. DW Resource Library. Refer to their individual When the DVR boots up, it will be in protective mode 4-Channel 8-Channel 16. Real time 950h recordict vmax960h (157 pages) DVR Digital Watchdog VMAX480 User Manual. DW® Logo Merchandise. DW®. Choose from either dwddns. DW® Logo Merchandise. 1 by default. Insert four mounting screws to secure the hard drive to the inside of the DVR. Default Password: <blank>. If you're still having trouble or need more information, please call us today at (866) 446-3595. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. 3. Contact Tech Support. VMAX A1 Plus DVRs support HD-Analog and HD-TVI signals up to 5MP, and CVBS up to 960H. Insert your replacement hard drive and replace the four mounting screws to. Please update your browser to the latest version on or before July 31, 2020. Log in as the Administrator, right-click with the mouse, and select Menu to open the system’s Setup Menu. Digital Watchdog’s Star-Light Plus™ technology allows cameras to continue clear surveillance in low-light environments. Last Edit: December 8, 2021----- Default Logins. 1 . Remove the four mounting screws that secure the hard drive to the inside of the DVR. DW VMAX Plus App, ACS VMAX Client for MAC, C3 CMS, DW Mobile Plus, DW Site Viewer for Apple TV, DW VMAX App, DW Witness, Pivot CMS Protocol: DDNS, DHCP, RTSP, Static fixed IP, uPNP System recovery after power failure: Auto-reboot and. pdf : Download: VMAX960H Flex Quick Start Guide : Download: View All Documents. 1 MP) Oct 05, 2020Pioneer DVD / CD WRITER Operating Instructions Manual Operating instructions manual (28 pages) View online Operation & user’s manual for Digital Watchdog DW-VF16 DVR or simply click Download button to examine the Digital Watchdog DW-VF16 guidelines offline on your desktop or laptop computer. Technical support and maintenance services are available. If you're still having trouble or need more information, please call us today at (866) 446-3595. net or dwddns2. Skip to content DW Homepage. Complexity: Medium to High. DW®. By default, the NVR is set to an IP Address of 192. Right-click in the Live View area, then select “Menu”. DONE !!! 9/18/2022 4:35:41. DVR Digital Watchdog VMAX IP G4 DW-VG416 T16P Series User Manual. Phone lines may be busy at the time of your call. Click on the Security tab, then click the Custom Level button. Digital Watchdog DW-VG494P VMAX IP G4 4-channel PoE NVR with 5 bonus channels, Black. 0. 1. The IP Camera Setup menu will display. 0. Please excuse our appearance! The Digital Watchdog Support KB is currently undergoing construction. Compatible with analog video systems, the VMAX A1 Series 16-Channel 1080p Analog HD DVR from Digital Watchdog can support up to 3840 x 2160 resolution at 30 fps over BNC cabling. Contact DW RMA. Default User ID: admin. 1. Camera Color Control, Covert Channel, Digital Zoom in live and playback, Import and export settings Playback Functions: Calendar, Event search, Smart motion search, Thumbnail search, Timeline. VMAX IP 8- and 16CH firmware v5. If you wish to modify or create a new user, then it must use the above password requirements. 1. The File Name that you select is how the . 17605. Follow the instructions below to update the DVR to the latest firmware build: Download the latest. DW® Logo Merchandise. 1. DVR Digital Watchdog VMAX HD User Manual. Right-click in the Live View area, then select “Menu”. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. net as the server. com . Blog. To set the NVR up on the network, we will need to have it obtain an available IP Address. Replace the four screws at the back panel of the DVR to secure the top cover. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. On the Network menu, the DVR will be set to a DHCP (dynamic) Network Type and is set to IP Address - 192. This information can be found in the Network settings of the VMAX A1 Plus unit. 2. If you do not know the networking information of the camera, use either ODM or the AXIS discovery tools to locate the camera on the network. DW-VF960H = VMAX 960H Flex. 1. This article will outline how to set up Email Notification settings for the VMAX A1 Plus and. The DVR is a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. 160 and a Gateway Address of 192. DW Forum. 0. Troubleshooting. 52 Last Edit: November 9, 2021 Known Issue. To register a new device, use the dropdown to select Digital Watchdog VMAX. Click the Upgrade button, located next to the current firmware Version. Complete the form below and a DW ® technical support representative will be in touch or check the status of your existing support ticket. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. 168. 2. 1. Flowchart: Troubleshooting Recording Errors For the VMAX A1 Series-----Affected Roles: Administrators. 0. VMAX® A1 G4™ SERIES DVRS. 1. Carefully turn the DVR over and place a hand on the hard drive to hold it in place. 1. Click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Summary of Contents for Digital Watchdog DW-VC16 series. Login. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. From the HDD Menu, check the Capacity and Free Space of the hard drive. To use the viewing functions of Pivot CMS, each recording unit must have their own. New PTZ camera support: DWC-MPTZ830XW, DWC-MPTZ336XW. DW Sales: 866. 17605. 4 Questions. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. Please update your browser to the latest version on or before July 31, 2020. Right-click with the mouse and select Setup Menu from the context menu. Under the Camera Management tab, locate and click on the Advanced button. Right-click in the Live View area, then select “Menu”. 1. ACS v1. To assign cameras from a VMAX® IP Plus™ to an HD Spot Module by RTSP: Open a web browser (Internet Explorer is recommended) and connect with the Web Viewer of the HD Spot Module. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Troubleshooting. Mount and install all necessary cameras and external devices. 6. 1. Analog (19) Troubleshooting (74) DVR (17) Web. The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. Contact DW RMA. All three (3) versions of the recovery firmware will be downloaded. If the status shows an error or failure during the port check, Reboot the NVR. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. Gateway: 192. Right-click with the mouse and select Setup Menu from the context menu. Press Releases. My Watchdog. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. Click the Check button to prompt the HDD Health Check window. 4. 1. In the event of an issue, the recording unit can be. Quickly find and. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. Use the following flowchart to troubleshoot DDNS connection issues. Get help from Digital Watchdog’s Technical Support professionals. To set the NVR up on the network, we will need to have it obtain an available IP Address. Click the photo of your keypad or choose from the list below. Digital Watchdog DW-VA1G4164T 16-channel DVR, 4TB HDD included. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Extract the contents of the downloaded folder. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. 2. Insert your replacement hard drive and replace the four mounting screws to. This DVR features one HDD bay and comes. This DVR features two HDD bays and comes configured. 5. 1. 2. Configure the following: NO – this column cannot be modified; each is representative of the sensor input port connections with the NVR. Requesting a Password Reset. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. My Watchdog. Learn More. Vmaxd1 advanced h. What is the default IP address for digital watchdog camera? 192. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. The DVR can be connected to 16 cameras simultaneously and features an audio input and output, as well as a sensor input and. DW Resource Library. The Security Level will display as Custom. Use the links below to acquire the up-to-date firmware file from the Digital Watchdog website. Troubleshooting:This section is provided to helpthe technician troubleshoot common problems encountered whileLocate and select the folder containing your . You may need to forward ports in your router when you use a Digital Watchdog DW-VMAX 8 DVR. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . SSF file list from your selected directory will display. To enable ONVIF in an Axis camera: Locate the camera on the network. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. It is recommend - ed that the user read the entire instruction manual for complete and proper installation and usage. The Real Time Streaming Protocol (RTSP) uses TCP communication for an end-to-end connection between devices. This DVR features two HDD bays but does not include an. Recovery Firmware for the VMAX IP Plus. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Software Version: v1. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog VMAX480 User Manual. VMAX IP 8- and 16CH firmware v5. com digital-watchdog. 1 MP) Upgrading Firmware For A VMAX A1 Plus (5 MP) If the unit is up-to-date, continue to the next. 255. The board.